Delete your Nearwell account
Last updated: October 7, 2026
Delete it in the app
- Sign in to Nearwell on the website or in the mobile app.
- Open Profile and scroll to Delete account.
- Type the confirmation word and tap Delete my account permanently.
Or ask us
Email [email protected] from the address on your account with the subject "Delete my account". We delete it within 7 days.
What is deleted
- Your account, profile details, profile photo, check-in history, saved locations, family links, alert records and sign-in links are deleted right away and cannot be recovered.
- Any paid subscription is canceled immediately, so you are not charged again.
- Payment records kept by our payment processor (Stripe) are retained only as required by tax and accounting law.